Return & Refund Policy

Easy Returns for a Better Shopping Experience

At Qkdstwuuβ„’, your satisfaction is important to us. If your order is not quite right, we’re here to help with a simple and fair return process.

1. Return Window

We accept eligible returns within 30 days from the date your order is delivered.

To qualify for a return, the item must be:

  • Unused and in original condition
  • Returned with original packaging and tags, if applicable
  • Accompanied by proof of purchase or order confirmation

Items that do not meet these requirements may not be accepted.

2. How to Start a Return

To request a return, please contact us first at:

service@eibolsh.com

Once your request is reviewed and approved, we will provide return instructions and shipping details.

Please note: Returns sent without prior approval may not be processed.

3. Damaged or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or different from what you ordered, contact us as soon as possible so we can help arrange a replacement, exchange, or refund.

4. Non-Returnable Items

Some items may not be eligible for return, including:

  • Perishable goods
  • Personalized or custom-made products
  • Gift cards
  • Final sale or promotional items

If you are unsure whether your item can be returned, please contact us before sending it back.

5. Exchanges

For the fastest exchange, we recommend returning the original item first and placing a new order for the replacement product once your return is approved.

6. EU Customers

For orders shipped to the European Union, customers may cancel or return an order within 14 days for any reason, as long as the item is unused, in original condition, and returned with proof of purchase.

This right applies in addition to our standard return policy.

7. Refunds

After we receive and inspect your return, we will notify you of the refund status.

If approved:

  • Refunds will be issued to the original payment method
  • Please allow up to 10 business days for processing
  • Your bank or card provider may require additional time to post the refund

If more than 15 business days have passed after your refund approval, please contact us at service@eibolsh.com.

8. Return Address

Please contact us before sending any return. Approved returns should be sent according to the instructions provided by our support team.